At nb999, your personal data is handled with the same level of care and confidentiality you'd expect from a licensed financial institution. This Privacy Policy explains exactly what information we collect, why we collect it, how it is stored and protected, and the rights you hold as a Pakistani nb999 player.
All data transmitted between your device and nb999 servers is protected by 256-bit SSL/TLS encryption — the same standard used by major Pakistani banks.
nb999 does not sell, rent, or trade your personal data to third-party marketing companies. Your information stays within the nb999 ecosystem.
nb999 processes personal data in compliance with our international gaming license requirements, including mandatory KYC and AML obligations.
Key privacy commitments nb999 makes to every player in Pakistan. Full details are set out in the legal text further below.
nb999 will always tell you exactly what data we collect, why we collect it, and for how long it is retained. There are no hidden data practices. Every processing activity is documented in this Privacy Policy.
Your personal data is stored on encrypted, access-controlled servers. Passwords are hashed and never stored in plain text. Data access is restricted to authorised nb999 personnel with a legitimate business need.
nb999 collects only the personal data that is necessary for specific, clearly defined purposes — primarily account management, KYC verification, payment processing, fraud prevention, and responsible gaming compliance.
As an nb999 player, you hold meaningful rights over your personal data — including the right to access a copy, request corrections, withdraw consent for optional processing, and in certain circumstances, request deletion of your data.
Details relating to Pakistani payment methods — including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank transactions — are processed exclusively through PCI-DSS compliant payment gateways and are never stored on nb999 servers in raw form.
nb999 uses cookies and similar tracking technologies only for functional, analytical, and security purposes. Marketing or behavioural advertising cookies are not used without your explicit, informed consent via the nb999 cookie preference panel.
About This Document: This Privacy Policy applies to all personal data collected by nb999 through the nb999.one website, any nb999 mobile application, and all related nb999 services. It applies to all registered and unregistered users who interact with the nb999 platform from Pakistan and internationally.
nb999 is an internationally licensed online casino and sports betting platform operating under a gaming license issued by a recognised international gaming authority. The nb999 platform is accessible to eligible users via nb999.one and serves a significant player base across Pakistan, including players in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Multan, Peshawar, and other cities.
For the purposes of this Privacy Policy, nb999 acts as the data controller in respect of personal data collected directly from users of the nb999 platform. Where nb999 engages third-party service providers — such as payment processors, KYC verification providers, and game software suppliers — those third parties may act as data processors operating under nb999's instructions, or in certain cases as independent data controllers under their own privacy frameworks.
Questions about this Privacy Policy may be directed to: [email protected] (plain text — not a clickable link).
This Privacy Policy applies to all personal data that nb999 collects, processes, stores, and shares in connection with:
This Policy does not cover the data practices of third-party websites that may be linked to or from the nb999 platform. nb999 is not responsible for the privacy practices of any third-party websites and encourages users to review the privacy policies of those websites independently.
nb999 collects personal data across several categories. The specific data collected depends on the nature of your interaction with the nb999 platform:
| Category | Data Types Collected | Collection Trigger |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, CNIC number, passport number (if applicable), nationality | Registration & KYC verification |
| Contact Data | Email address, Pakistani mobile number, residential address | Registration |
| Financial Data | Payment method details (tokenised), transaction history, deposit and withdrawal records, PKR account balance | Deposits, withdrawals, payment processing |
| KYC Documents | CNIC scan or photo, passport scan, selfie with document, proof of address document | KYC verification process |
| Gaming Data | Bet history, game session logs, win/loss records, bonus usage, wagering data | Platform use |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps, geolocation data | Any platform access |
| Communications Data | Live chat transcripts, email correspondence, support ticket records | Customer support interactions |
| Marketing Preferences | Email/SMS marketing consent status, communication channel preferences | Registration & account settings |
Payment Card & Mobile Wallet Security: nb999 does not store raw JazzCash, EasyPaisa, or bank card numbers on its servers. All payment data is processed via PCI-DSS Level 1 compliant payment gateways and only tokenised references are retained within the nb999 system.
nb999 uses the personal data we collect for the following specific purposes:
nb999 processes personal data on the following legal bases:
6.1 nb999 does not sell your personal data. nb999 will never sell, rent, or trade your personal data to third-party marketing companies or data brokers. Period.
6.2 Service Providers. nb999 shares personal data with a limited number of trusted third-party service providers who process data on nb999's behalf, strictly for the purposes described in this Policy. These include:
All third-party service providers are bound by contractual data processing agreements that require them to process personal data only on nb999's instructions and to implement appropriate security measures.
6.3 Regulatory and Law Enforcement Disclosure. nb999 may disclose personal data to nb999's gaming license authority, financial intelligence units, tax authorities, or law enforcement agencies where: (a) required to do so by applicable law; (b) in response to a valid legal process; or (c) where nb999 has a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or serious harm. nb999 will endeavour to notify affected users of such disclosures where permitted by law.
6.4 Business Transfers. In the event of a merger, acquisition, or sale of nb999 or its assets, personal data held by nb999 may be transferred to the acquiring entity. Users will be notified of any such transfer in advance, with the option to close their account prior to the transfer if they do not wish their data to be shared.
AML Reporting: nb999 is legally obligated to report suspicious transactions to relevant financial intelligence authorities under anti-money laundering regulations. Such reports are made without user notification, as required by applicable law.
nb999 is an internationally operating platform. As a result, personal data collected from Pakistani users may be transferred to and processed in countries outside of Pakistan, including the jurisdiction in which nb999's gaming license is held and the locations where nb999's service providers operate.
Where personal data is transferred internationally, nb999 ensures that appropriate safeguards are in place to protect your data. These safeguards include contractual data transfer clauses with service providers and the implementation of technical security measures that apply regardless of the processing location.
By registering for an nb999 account and using the nb999 platform, you acknowledge that your personal data will be transferred to and processed in international jurisdictions as described in this section.
nb999 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to legal and regulatory retention obligations. The following retention periods apply as a general guide:
Where personal data is no longer required for any of the above purposes, nb999 will securely delete or anonymise the data in accordance with industry best practices.
nb999 uses cookies and similar tracking technologies (including local storage and session identifiers) on the nb999 platform. The following categories of cookies are used:
nb999 does not use third-party behavioural advertising cookies that track your activity across unrelated websites. You can manage your cookie preferences through the nb999 cookie preference panel, which is accessible from the footer of the nb999 website. Please note that disabling strictly necessary cookies will impair your ability to log in and use the nb999 platform.
As an nb999 player, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact nb999 support at [email protected] with the subject line "Privacy Rights Request":
Request a copy of all personal data nb999 holds about you, including the purposes for which it is processed.
Request correction of any inaccurate or incomplete personal data held in your nb999 account.
Request deletion of your personal data where it is no longer necessary, subject to nb999's legal retention obligations.
Request that nb999 restricts processing of your data while a rectification or objection request is being assessed.
Receive a copy of your personal data in a structured, machine-readable format where processing is based on consent or contract.
Object to processing based on legitimate interests, including direct marketing communications. Objection to marketing takes effect immediately.
nb999 will respond to all privacy rights requests within thirty (30) days of receipt. Where a request is complex or numerous, this period may be extended by a further sixty (60) days, with advance notice provided. nb999 will not charge a fee for handling privacy rights requests unless they are manifestly unfounded or excessive.
How to Submit a Request: Send your privacy rights request from your registered nb999 email address to [email protected] with the subject line "Privacy Rights Request". nb999 may need to verify your identity before processing your request.
The nb999 platform is strictly intended for adults aged 21 years and above. nb999 does not knowingly collect personal data from any individual under the age of 21. Registration on the nb999 platform by any person under the age of 21 is a breach of nb999's Terms and Conditions and is not permitted.
Where nb999 identifies or has reasonable grounds to suspect that an account is held by or has been accessed by a person under the age of 21, nb999 will immediately suspend the account, void all associated transactions, and delete any personal data collected from the underage individual to the extent permitted by applicable law and our regulatory obligations.
Parents and guardians are encouraged to use device-level parental controls and internet filtering tools to prevent minors from accessing online gambling platforms.
nb999 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. Key security measures include:
While nb999 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. Users are also responsible for maintaining the security of their own account credentials, including their password and any 2FA codes.
nb999 reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or gaming license obligations. Where changes are material — meaning they affect your privacy rights, the categories of data collected, or the purposes for which data is used — nb999 will notify registered users by email at least fourteen (14) days before the changes take effect.
Non-material changes, such as typographical corrections or minor clarifications that do not alter user rights, may be made without advance notice. The "Last Updated" date at the top of this Privacy Policy indicates when the most recent version came into effect.
Your continued use of the nb999 platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated Policy. If you do not agree with any changes, you should cease using the nb999 platform and contact support to request account closure.
Version History: This Privacy Policy was last reviewed and updated in January 2026. It supersedes all previous versions of the nb999 Privacy Policy.
If you have any questions about this Privacy Policy, or if you wish to lodge a complaint about nb999's handling of your personal data, you may contact nb999 through the following channels:
nb999 endeavours to acknowledge all privacy enquiries and complaints within twenty-four (24) hours of receipt and to provide a substantive response within five (5) business days. More complex complaints may require additional investigation time, in which case nb999 will provide a progress update at regular intervals.
If you are not satisfied with nb999's response to a privacy complaint, you have the right to escalate the matter to the data protection authority or privacy regulator in the jurisdiction where nb999's gaming license is held. Details of the applicable authority will be provided upon request.
If you have any questions about how nb999 collects, uses, or protects your personal data, or if you wish to exercise any of your privacy rights, our customer support team is available 24/7 in English and Urdu. We're committed to responding to all privacy enquiries within one business day.
Your personal data is protected by 256-bit encryption and stored on secure, access-controlled servers. nb999 never sells your data to third parties.